Trust is a workflow, not a badge.

Verification before publication

Omkin reviews identity, service track, qualifications, professional claims, languages, service description, and required credentials before a profile can be published. Therapy licenses are stored with jurisdiction, status, and expiry.

• A professional profile cannot self-approve.
• Material credential or scope changes trigger a new review.
• Expired or unverified therapy credentials block eligible access.
• Coaches must acknowledge and follow a non-clinical boundary.

Eligibility at every critical step

The platform confirms physical location, evaluates a versioned jurisdiction rule, snapshots credential status, records the relevant consent, and blocks ineligible licensed therapy during discovery, booking, and session entry.

Private access and accountable records

Session entry uses short-lived, role-scoped access. Sensitive intake, care, and communication data are separated from routine account records where appropriate, while security and administrative actions create auditable events.

• Least-privilege access for staff and systems
• Step-up verification for sensitive account actions
• Access and change logs protected from ordinary editing
• Documented retention and deletion workflows

Reporting and incident response

Clients and practitioners can report safety, boundary, harassment, fraud, identity, privacy, and technical concerns. Cases receive severity, restricted ownership, response targets, evidence handling, and a reviewable outcome.

• Immediate containment can restrict a profile, booking, or account.
• The affected person receives an appropriate status update.
• A professional can be re-reviewed, suspended, or removed.
• Material incidents follow applicable notification duties.

Emergency boundary

Omkin is not an emergency service, crisis line, or continuously monitored care channel. A scheduled session, support ticket, coaching message, or professional profile cannot replace local emergency help.