Trust centre04 chapters
Last updated 13 September 2026Optional paid plan
Subscription terms
Renewal, benefits, cancellation, and billing rules for any optional Omkin Pass made available in your market.
01Scope is always visible02Eligibility comes before access03Sensitive data has a purpose04People can question a decision01
A subscription is optional
One-to-one sessions and community care do not require a hidden membership. If Omkin Pass is offered, its included benefits, exclusions, price, currency, tax, billing interval, and market availability appear before purchase.
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Renewal and price changes
The checkout states whether a plan renews automatically and when payment is taken. Material price or benefit changes are communicated in advance where required and do not create retroactive charges.
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Cancel or withdraw
The account provides a direct cancellation route. Cancellation stops the next renewal but may leave paid benefits available until the current period ends, subject to applicable withdrawal and refund rights.
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Suspension and service changes
Payment failure, misuse, legal restrictions, or service closure may interrupt a plan. Omkin explains the impact on benefits, credits, existing bookings, and any applicable refund.
✓Questions are part of trust.Use the dedicated support, privacy, safety, accessibility, or legal route. Emergency needs should always go directly to local services.
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