Track B boundary
How physical location, professional licensing, consent, and clinical judgment affect therapy through Omkin.
Each section explains the user-facing promise, the operational boundary behind it, and where to go when something needs attention.
Licensed therapy is offered only when the professional's active credential and approved scope cover the client's confirmed physical location. Nationality, residence, cultural background, and a previous session do not replace this check.
Travel, relocation, credential expiry, a rule change, age, service type, or professional availability can change whether therapy may proceed. Omkin checks eligibility during discovery, booking, and session entry.
The treating professional decides whether the requested format is appropriate, explains their identity, credential, privacy practice, communication limits, fees, and emergency boundary, and obtains the consent required for the service.
Professional record obligations vary by jurisdiction. Omkin separates platform records from professional care records where the operating model requires it and does not provide emergency dispatch or continuously monitored clinical communication.
Use the dedicated support, privacy, safety, accessibility, or legal route. Emergency needs should always go directly to local services.
